English is the default language for your Banafo transcripts. You can change this by following these simple steps.
You can also change the language settings for a particular conversation.
How to change the language to transcribe a recorded audio file?
Step 1: Login to your Banafo account
All your transcripts are stored in your account. Make sure you are logged in.
Step 2: Open the conversations

Click on Conversations in the menu on the left .
Step 3: Click on your conversation

Click on the recording of your choice.
Step 4: Choose your language

Under Transcript you can change the language. Choose the language that was used during the conversation.
Then click on the Change button.
Step 5: Wait a bit
Transcribing takes some time. Your transcript will appear after a bit.
1 transcript language per recording
When you change the language of the transcript, the original will be deleted. You can undo this by going through the steps above.